DVA Psychology Fees: How Veterans Can Benefit from Therapy Services

A veteran sits with their family, reviewing DVA psychology services on a laptop while holding a DVA Gold Card, emphasising family support in mental healthcare.

Accessing mental health support can be costly, but DVA psychology fees cover essential services for eligible veterans. These include consultations, trauma therapy, group sessions and telehealth, ensuring veterans receive care without financial stress. Understanding eligibility, referral processes and treatment options helps veterans get the support they need. This guide explains how to access DVA-funded psychology services and maximise their benefits.

A Quick Overview of DVA Psychology Fees

DVA psychology fees cover cost-free mental health support for eligible veterans, including consultations, trauma therapy and telehealth. Veterans can access professional care without out-of-pocket costs, reducing financial stress. Veterans can receive timely care by booking early, renewing referrals on time, and using telehealth where needed. 


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Understanding DVA Psychology Fees and How Veterans Can Access Cost-Free Mental Health Support

Veterans face unique challenges when seeking mental health support. The Department of Veterans Affairs (DVA) covers psychology fees, ensuring eligible individuals receive cost-free mental healthcare. Understanding the benefits, eligibility, and process can help veterans access the support they need without financial stress.

What Psychology Services Does DVA Cover?

DVA funds a range of psychology services for eligible veterans. These include:

  • Individual counselling for anxiety, depression, PTSD, and other concerns.

  • Trauma-focused therapy, including Eye Movement Desensitisation and Reprocessing (EMDR).

  • Group therapy for shared experiences and peer support.

  • Telehealth sessions, providing remote access to professional care.

  • Case reviews for treatment planning and progress tracking.

  • Multi-disciplinary case conferencing, ensuring coordinated care.

A veteran engages in a DVA-funded telehealth psychology session at home, receiving professional mental health support without financial stress.

How to Start Using DVA Psychology Services

Veterans can start receiving DVA psychology services by following these steps:

  1. Visit a GP to discuss mental health concerns and request a referral.

  2. Find a DVA-approved psychologist through online directories or recommendations.

  3. Book an initial consultation, either in person or through telehealth.

  4. Attend sessions regularly and work with the psychologist to improve wellbeing.

  5. Renew the referral every 12 sessions if more treatment is needed.

Why Use DVA-Funded Mental Health Support?

DVA services offer veterans cost-free access to mental healthcare. However, some treatments may need prior DVA approval before funding is granted. Unlike private services, veterans do not need to worry about:

  • High session fees make treatment unaffordable.

  • Long wait times when seeking professional help.

  • Limited service options, as telehealth provides flexibility.

The Cost Benefits of DVA Psychology Services for Veterans' Mental Health

Veterans often face mental health challenges due to their service. Accessing professional support can be costly, but the DVA covers psychology services for eligible veterans. Understanding these benefits can help veterans seek support without financial burden.

How Much Do DVA Psychology Services Cost?

DVA fully funds psychology services, meaning veterans do not pay out-of-pocket costs for approved treatments. The following DVA-funded fees are effective from 1 July 2024:

1. Face-to-Face Services

Service Type Fee
Consultation (20-50 mins, in rooms) $112.95
Consultation (20-50 mins, out of rooms) $153.85
Consultation (20-50 mins, public hospital, prior approval required) $153.85
Consultation (50+ mins, in rooms) $159.55
Consultation (50+ mins, out of rooms) $200.45
Consultation (50+ mins, public hospital, prior approval required) $200.45

2. Telehealth Services

Service Type Fee
Consultation (20-50 mins, video conference) $112.95
Consultation (50+ mins, video conference) $159.55
Consultation (20-50 mins, phone consultation) $112.95
Consultation (50+ mins, phone consultation) $159.55

3. Trauma-Focused Therapy

Service Type Fee
Trauma-focused therapy (90+ mins, in rooms) $239.45
Trauma-focused therapy (90+ mins, out of rooms) $300.55
Trauma-focused therapy (90+ mins, video conference) $239.45

4. Group Therapy

Service Type Fee
Group therapy (60 mins) $40.80

These rates are subject to periodic review by DVA. Veterans should check with their DVA-approved provider for the most up-to-date rates before booking a session.

How do DVA Fees Differ from Private Services and Medicare?

DVA’s psychology fee structure differs from private psychology rates and Medicare subsidies.

  • Private psychology requires out-of-pocket payments, often exceeding $200 per session.

  • Medicare rebates cover only some psychology fees, leaving veterans to pay the gap.

  • DVA pays the full cost of approved psychology services, removing the financial barrier.

Eligibility and Referral Process for DVA Psychology Services

Veterans can access DVA-funded psychology services if they meet specific eligibility criteria. Understanding who qualifies, how the referral system works, and when referrals need renewal ensures veterans receive the care they need.

A veteran discusses a DVA-funded psychology referral with a GP, holding a Gold Card while receiving guidance on how to access cost-free mental health services.

Who Qualifies for DVA Psychology Services?

DVA Gold Card holders are eligible for all DVA-covered mental health services, regardless of whether the condition is related to their military service.

DVA White Card holders are eligible only for treating mental health conditions that DVA has accepted as service-related. Treatment is limited to conditions specifically approved under their White Card entitlements.

Additionally, under the Non-Liability Health Care (NLHC) program, veterans can access mental health support for conditions such as PTSD, depression, anxiety, and substance use disorders without needing to prove a direct link to their service. To qualify for NLHC, veterans must meet specific service requirements, including verification of their service history.

How Does the Treatment Cycle Work?

DVA uses a treatment cycle model to manage ongoing psychological support for veterans. This model ensures regular GP reviews to assess progress and determine continued care needs.

Steps in the Treatment Cycle:

  1. Visit a GP for an initial mental health assessment and obtain a referral.

  2. Receive up to 12 psychology sessions with a DVA-approved provider before requiring review.

  3. Complete all sessions within the treatment cycle period as recommended by the psychologist.

  4. Return to the GP for a progress review and, if needed, obtain a new referral for additional sessions.

The standard 12-session referral rule does not apply to:

  • Trauma-focused therapy (e.g., EMDR, prolonged exposure therapy): Veterans receive up to 8 sessions before requiring a review. Further treatment requires DVA approval.

  • Case reviews and multi-disciplinary case conferencing are not part of the treatment cycle and do not require referral renewals.

  • Services provided in hospitals or aged care settings follow separate DVA funding guidelines.

Veterans should track their remaining sessions and book a GP review before their last session to avoid gaps in care. A psychologist may recommend additional sessions based on treatment needs.

Accessing Psychology Services Under Non-Liability Health Care (NLHC)

Veterans who qualify for NLHC can access psychology services without providing a service connection. This support applies to conditions such as:

Understanding Your Treatment Options Under DVA Coverage

DVA provides various treatment options to ensure veterans receive the mental health support they need. Veterans can choose between face-to-face consultations and telehealth, work with different types of psychologists, and access trauma-focused therapy or multi-disciplinary case conferencing. Understanding these options helps veterans make the best choice for their care.

A group of veterans participates in a DVA-funded group therapy session, receiving peer support for mental health challenges in a welcoming environment.

Face-To-Face Consultations vs. Telehealth

Veterans can access DVA-funded psychology services either in person or through telehealth. Both options provide flexibility, but availability and treatment suitability may vary.

Face-to-Face Consultations:

  • Provide direct interaction with a psychologist.

  • Allow better assessment of body language and emotional responses.

  • Are recommended for veterans who need in-depth support or trauma-focused therapy.

  • May have longer wait times due to provider shortages in some areas.

Telehealth Services:

  • Allow veterans to access therapy from home.

  • Reduce travel time and costs.

  • Improve access for those who live in remote areas or have mobility issues.

  • May not be suitable for specific treatments, including some trauma-focused therapies, which require in-person care.

While telehealth improves access, some veterans may experience delays due to provider shortages. Veterans should check with their providers to confirm availability and whether their treatment can be delivered remotely.

What Is Covered vs. What Requires Prior Approval?

Most standard psychology sessions are fully covered, but some services require prior approval from DVA.

Covered Without Prior Approval:

  • Standard consultations (20-50 minutes).

  • Extended consultations (50+ minutes).

  • Group therapy.

  • Trauma-focused therapy (up to 8 sessions).

  • Telehealth consultations.

Requires Prior Approval:

  • More than 8 trauma-focused therapy sessions.

  • Some hospital-based treatments.

  • Additional support beyond the standard treatment cycle.

Trauma-Focused Therapy and Extended Sessions

DVA funds trauma-focused therapy to help veterans manage PTSD and related conditions. Veterans can access:

  • Up to 8 trauma therapy sessions without prior approval.

  • Extended sessions (90+ minutes) for in-depth treatment.

  • EMDR therapy to reprocess traumatic memories.

If a veteran needs more than 8 trauma-focused therapy sessions, DVA requires a case review before approving further treatment.

Multi-Disciplinary Case Conferencing

Some veterans need coordinated care involving multiple professionals. DVA funds multi-disciplinary case conferencing, where a psychologist works with:

  • GPs for ongoing medical support.

  • Other mental health specialists for complex cases.

  • Rehabilitation providers to assist with daily functioning.

How to Access and Make the Most of DVA Psychology Services

Veterans can access DVA-funded psychology services to support their mental health. Knowing how to find a psychologist, book sessions and renew referrals helps veterans get the most out of their treatment.

Finding a DVA-Approved Psychologist

Veterans must see a DVA-approved psychologist to receive funded treatment. Finding the right provider can reduce wait times and ensure consistent care.

Ways to find a DVA psychologist:

  • Use the DVA provider search tool on the official website.

  • Ask a GP for recommendations based on specialisation.

  • Check online directories listing DVA-registered professionals.

Veterans should book early, as some providers have long waiting lists. Telehealth can be a faster option for those who live in remote areas.

Steps to Booking Your First Psychology Session

Veterans can start therapy with DVA by following these steps:

  1. Visit a GP to get a mental health assessment and referral.

  2. Find a DVA-approved psychologist using the methods above.

  3. Contact the psychologist’s office and provide referral details.

  4. Confirm the first session date and attend as scheduled.

Navigating Common Challenges

Some veterans face barriers when accessing services. These include:

  • Provider shortages: Some psychologists have long wait times. Telehealth can provide faster access.

  • Administrative delays: Missing referral renewals can delay treatment. Veterans should track when their cycle ends.

  • Understanding eligibility: Some veterans do not realise they qualify for Non-Liability Health Care, which allows mental health support without proving a service-related condition.

Take Advantage of DVA Mental Health Support

Veterans do not have to struggle alone. DVA psychology services provide cost-free mental health support. By booking early, renewing referrals and using telehealth when needed, veterans can access timely care. Seeking support is an important step towards better mental wellbeing.

FAQs About DVA Psychology Fees

  • No, DVA covers the full cost of approved psychology services. Veterans do not need to pay out-of-pocket fees. Private psychology costs can exceed $300 per session, but DVA ensures veterans receive care without financial stress.

  • Yes, DVA funds trauma-focused therapy for veterans who experience defense-related mental health conditions such as PTSD, anxiety, and depression. Veterans can access up to 8 trauma therapy sessions before needing further approval.

  • Veterans must first visit a GP for a referral. They then find a DVA-approved psychologist through the DVA provider search tool, a GP recommendation or online directories. Once they book a session, they must provide their referral to confirm eligibility.

  • Veterans must renew their referral every 12 sessions under the treatment cycle model. They must visit a GP before their last session to ensure treatment continues without delay. Trauma-focused therapy allows up to 8 sessions before requiring a review.

Take Control of Your Mental Health With DVA Support

DVA-funded psychology services provide cost-free mental health support for veterans, covering consultations, trauma therapy and telehealth. Veterans can access timely care by choosing a DVA-approved psychologist, booking early and renewing referrals on time. Telehealth expands access for those in remote areas. Veterans First Consulting assists with navigating claims, verifying eligibility and securing referrals, ensuring veterans receive the entitlements they deserve. Taking the first step towards support can help veterans improve their wellbeing without financial burden.


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Tom Kliese

I’m Tom Kliese, the Director of Veterans First Consulting, where I’ve honed my skills and knowledge in veterans' advocacy and DVA claims. My journey includes overseeing the processing of over 3,000+ claims. At Veterans First Consulting, we provide independent, unbiased representation for veterans, ensuring they receive fair and accurate compensation. This experience has given me a deep understanding of the complexities of navigating the DVA claims process. I’m passionate about sharing my expertise to help veterans secure the compensation and support they deserve.

https://www.veteransfirstconsulting.com
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